Privacy Policy

Last Updated: 8th Nov. 2024

Welcome to Icon Prime Properties! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with us, whether through our website, mobile applications, or any other services provided by Icon Prime Properties (hereafter “we,” “us,” “our,” or “Icon Prime”).

By accessing our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy. We encourage you to review it thoroughly. If you disagree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect information to provide better services and improve our offerings. The information we collect includes:

• Personal Information: When you register with us, request a consultation, inquire about property listings, or make a purchase, we may collect details such as your name, contact information (email address, phone number), postal address, ID or passport information, and payment details.
• Financial Information: If you engage in transactions with us, we may collect your financial details, including bank account and payment information, to process payments securely.
• Property and Investment Interests: Information related to your property preferences, investment goals, and related interests to help us offer tailored recommendations.
• Technical Information: As you navigate our website or mobile app, we may collect information such as your IP address, browser type, device information, operating system, and referral URLs.
• Usage Data: Information on how you interact with our website, mobile applications, and services, such as pages viewed, time spent, links clicked, and other activity data.
• Marketing and Communication Data: Your preferences regarding marketing communications and other communications, including responses to surveys and interactions with our social media platforms.

2. How We Use Your Information

We use your data to provide, maintain, and improve our services, including but not limited to:

• Processing and managing your inquiries, purchases, and requests.
• Customizing services to better match your investment interests.
• Providing you with personalized recommendations and property listings.
• Sending updates on new properties, land ownership opportunities, events, and promotions, only with your consent where required.
• Processing transactions and maintaining accurate records.
• Protecting against fraudulent or unauthorized activities.
• Enhancing our website and mobile app user experience.
• Conducting analytics and research to understand client needs and improve service offerings.
• Communicating with you regarding changes in policies, terms, or services.

3. Sharing and Disclosure of Information

We respect your privacy and only share information in limited circumstances:

• With Service Providers: We may share data with trusted third-party service providers who assist us with functions such as payment processing, data analytics, marketing, legal services, and IT support. These service providers are obligated to handle your information confidentially and solely for the purposes we specify.
• With Affiliates: To ensure efficient service delivery, we may share data within our affiliated companies, only for purposes aligned with this policy.
• Legal Requirements: We may disclose information if required to comply with laws, regulations, court orders, or legal requests, or if necessary, to protect the rights, property, and safety of our company, employees, clients, or the public.
• With Your Consent: In certain circumstances, we may share information with other parties as per your instructions or with your explicit consent.

4. Data Security

We implement robust security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. While we work to secure your data, please note that no online transmission or storage system can be 100% secure. We encourage you to take reasonable precautions to protect your information as well.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. After this period, we securely delete or anonymize your data.

6. Your Privacy Rights

You may have specific rights regarding your personal information, including:

• Access and Correction: You may request access to the information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request deletion of your personal data, subject to legal obligations that may require us to retain certain records.
• Objection and Restriction: You may object to or restrict our processing of your data where allowed by law.
• Data Portability: You may request a copy of your personal data in a structured format, where applicable.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. Cookies allow us to remember your preferences and deliver content that is relevant to you. You can adjust your cookie settings through your browser settings, though certain functionalities may be limited if you disable cookies.

8. Third-Party Links

Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to these external links, and we encourage you to review their privacy policies separately. Icon Prime is not responsible for the content, privacy, or security practices of these third-party platforms.

9. Marketing Communications

We may use your contact information to inform you of new properties, special promotions, and other updates. You can opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing, we may still send you important administrative messages.

10. Children’s Privacy

Our services are intended for adults aged 18 or older. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from someone under 18, we will promptly delete such data from our records.

11. Changes to This Privacy Policy

Icon Prime Properties may update this Privacy Policy periodically to reflect changes in legal obligations, service offerings, or internal practices. We will notify you of any significant changes via email or through a prominent notice on our website. Your continued use of our services constitutes acceptance of any revised terms.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to us:

Icon Prime Properties
Email: info@iconprime.co.ke
Phone: +254 790 185 555
Address: Nairobi, Thika Road – Spur Mall, 2nd Floor, Suite S12

We are committed to promptly addressing your questions and safeguarding your privacy.

This Privacy Policy aims to clarify our commitment to your privacy and ensure transparency in how we handle your personal information. Thank you for trusting Icon Prime Properties with your land investment journey.